Google Tag Manager Integration

Learn how to install and deploy the Chatwik live chat widget using Google Tag Manager.

If you are using Google Tag Manager on your website, you can install Chatwik directly from Google Tag Manager’s dashboard by creating a new tag for Chatwik. Follow the steps below to install the live chat widget.

How to Install Chatwik via Google Tag Manager

Access the Tag Manager Console

Log into your Google Tag Manager workspace with your Google account. From the main dashboard, click the Add a new tag button.

Create a New Tag with Custom HTML Configuration

In the tag creation popup, rename the tag from "Untitled Tag" to Chatwik (or your preferred name).
Click on Tag Configuration and select Custom HTML from the list of tag types.
Copy the script snippet from your Chatwik inbox settings (Settings → Inboxes → select website inbox → Configuration tab) and paste it into the HTML script text area.
Select the Support document.write checkbox.

Set Up Triggering & Deploy

Click on Triggering and select All Pages from the list.
Click Save to save your tag. You will now see the new tag listed under Workspace Changes.
Click Submit in the top right corner to deploy the tag.
Provide a version name and click Publish to publish the changes to your live site.

Verify Deployment

You have successfully deployed the Chatwik live chat widget to your website. Refresh your website to verify that the live chat widget appears on all pages.